Retail Supervisor

Lead by example on the Converse retail team, supporting customers with product knowledge and service while helping deliver a welcoming store experience. Responsibilities include operating the register, shipping and receiving, stocking products, maintaining store cleanliness, and building visual displays. Full-time role requiring flexibility to work nights, weekends, and holidays.

Responsibilities

• Provide knowledgeable, enthusiastic service and support customers with product needs.
• Lead by example and deliver service in line with the company's customer experience standards.
• Create a welcoming environment and strive to exceed customer expectations.
• Operate the cash register and perform shipping and receiving duties.
• Stock products, clean the store, and build visual displays.
• Demonstrate professionalism, integrity, reliability, and kindness.

Required Skills

• Retail customer service
• Product knowledge
• Cash register operation
• Shipping and receiving
• Stocking and inventory handling
• Visual merchandising
• Store cleaning
• Customer needs assessment
• Retail sales support
• Product and technology learning