Retail Store Manager - Hospitality Facilities

Aramark is seeking a dedicated Retail Manager to oversee the daily operations of our retail units within various institutions including universities and hospitals. The ideal candidate will manage and lead a team in a dynamic environment, ensuring the highest level of service and operational standards. The Retail Manager will be instrumental in fostering the Aramark culture, focusing on excellence and innovation in customer service.

Responsibilities

• Oversee daily operations of the retail units ensuring compliance with company policies and procedures.
• Manage inventory control, including ordering, receiving, and managing stock levels.
• Train and supervise staff, ensuring a high standard of customer service.
• Implement marketing and sales strategies to meet revenue and profitability goals.
• Prepare and manage budgets, financial reports, and forecasts.
• Ensure the maintenance of facility cleanliness and safety standards.
• Handle customer inquiries and complaints with professionalism and resolve issues promptly.

Required Skills

• Strong leadership and people management skills
• Proven ability to manage budgets and financial reporting
• Excellent customer service and communication skills
• Proficiency in retail management software
• Ability to devise and implement marketing and sales strategies