Lead Sales Associate

Provide customer service while operating the register, stocking and organizing merchandise, maintaining store cleanliness, and supporting store operations. In the absence of the Store Manager or Assistant Manager, help lead the team, handle cash controls, and open or close the store as directed.

Responsibilities

• Operate the cash register, process payments, make change, and assist customers with merchandise.
• Receive, unpack, stock, rotate, and display merchandise; maintain planograms.
• Unload trucks, restock returned items, and handle assigned merchandise orders.
• Clean and organize the sales floor, stockroom, restrooms, and store entrance.
• Support opening or closing, cash controls, refunds, overrides, deposits, and required paperwork when managers are absent.
• Provide customer service leadership and follow company security and operating procedures.

Required Skills

• Point-of-sale register operation
• Cash handling and accountability
• Customer service
• Merchandise stocking
• Inventory receiving and processing
• Planogram implementation
• Merchandise display setup
• Refund and register override processing
• Cash control and bank deposits
• Store cleaning and maintenance