Heavy Equipment Field Service Technician

Carter Machinery, a leading authorized dealer of Caterpillar Inc., is seeking a skilled Field Service Technician to join our dynamic team. This role is crucial for ensuring the optimal performance and reliability of heavy machinery and equipment used across construction and mining industries. The successful candidate will be responsible for providing onsite services, including diagnostics, repairs, and maintenance of advanced Caterpillar equipment, directly influencing the operations and success of our clients.

Responsibilities

• Perform routine maintenance and emergency repairs on Caterpillar equipment in the field.
• Diagnose mechanical, hydraulic, and electrical faults in heavy construction equipment.
• Communicate effectively with customers to understand their requirements and provide excellent service.
• Offer technical support and recommendations to enhance equipment performance.
• Prepare service reports and documentation of repairs and maintenance activities.
• Ensure compliance with safety regulations and maintain a clean and organized work environment.
• Travel to various job sites to deliver on-demand service solutions.

Required Skills

• Strong mechanical aptitude with a solid understanding of hydraulic systems and electrical circuits.
• Ability to read and interpret technical diagrams and manuals.
• Excellent problem-solving skills and attention to detail.
• Good communication and customer service skills.
• Proficient in the use of hand tools, power tools, and diagnostic equipment.