Full-Service Restaurant Supervisor

SSP seeks a Full-Service Restaurant Supervisor to oversee daily operations at our on-site dining facility supporting telecommunications teams. You'll lead front-of-house staff, coordinate with kitchen and facilities, and ensure safe, efficient, high-quality service for employees and visitors. Responsibilities include scheduling, training, inventory support, cash handling, and upholding health and safety standards. Ideal candidates are hands-on leaders with strong customer service skills, attention to detail, and the ability to thrive in a fast-paced, team-oriented environment aligned with SSP's safety-first culture.

Responsibilities

• Oversee daily front-of-house operations in a full-service restaurant within SSP's on-site facilities
• Lead, train, and schedule servers and support staff to deliver consistent, high-quality service
• Monitor guest satisfaction, resolve service issues, and ensure a positive dining experience
• Enforce safety, hygiene, and food-handling standards in alignment with SSP's safety-first culture
• Coordinate with kitchen and facility teams to ensure accurate, timely order delivery
• Assist with inventory, ordering, and control of food, beverage, and supplies
• Track sales, manage cash handling procedures, and support basic reporting
• Support onboarding and ongoing coaching to build a professional, reliable team

Required Skills

• Restaurant operations management
• Staff supervision and scheduling
• Customer service and conflict resolution
• Point-of-sale (POS) systems
• Cash handling and basic reporting
• Food safety and sanitation (Serv
• Safe-level knowledge)
• Inventory and ordering support
• Health and safety compliance
• Team training and coaching
• Time management in fast-paced environments