Job Description
Job description:
Pay: $60,000.00 - $70,000.00 per year
Job Type: Full-Time
Schedule: Monday - Friday (In-Office 5 days/week, with potential transition to a hybrid schedule)
Location: In-Person Nashville, TN
About Our Client
Our client is on a mission to make commercial kitchens cleaner, safer, and greener. They work hard, support each other, and take pride in helping local businesses run smoothly.
They're looking for a sharp, organized, and high-energy Office & Operations Manager to be the heartbeat of the Nashville office. If you bring a warm, positive personality, love staying organized, and thrive when wearing multiple hats to keep operations running like clockwork, you'll fit right in!
The Opportunity
This is a full-time, in-office position located in Nashville, TN, operating 5 days a week. As you master the systems and establish seamless office workflows, there is potential for this role to transition into a flexible, hybrid schedule.
What You'll Be Doing
Financials & Invoicing
- Take ownership of billing, customer invoicing, and keeping collections on track.
- Process Accounts Payable (vendor bills, facility costs, licenses, and receipts).
- Partner with the leadership team to audit customer accounts and maintain accurate pricing within the system.
Customer Support & Scheduling
- Be the friendly, proactive voice for client follow-ups and service inquiries over the phone and email.
- Coordinate and maintain daily and weekly schedules to ensure smooth service delivery and client satisfaction.
- Build strong, lasting relationships with local clients and vendors.
HR, Onboarding & Training
- Welcome new team members! Handle onboarding documentation, background checks, and system setups.
- Organize training schedules and materials to set up new hires for long-term success.
Office & Information Organization
- Keep the physical office clean, structured, and fully stocked with necessary supplies.
- Establish and maintain digital and physical filing systems, keeping client records and operational documentation pristine.
- Continuously spot ways to streamline administrative processes and improve overall office efficiency.
Who You Are
- A People Person: You bring vibrant energy, a great personality, and an approachable attitude to the office every single day.
- Experienced: 2+ years of experience in office management, administrative operations, or executive support.
- Accounting & Tech-Savvy: Proficient in invoicing and billing software (QuickBooks experience is a major plus) alongside standard office software.
- Super Organized: Detail-oriented with a passion for keeping files, calendars, and systems structured so nothing slips through the cracks.
- Communicator: Clear, professional, and empathetic in all interactions-whether greeting a candidate, assisting a client, or supporting internal staff.
What Our client Offers
- Competitive Annual Salary: $60,000 - $70,000 per year (commensurate with experience).
- Growth Potential: Opportunity to transition to a hybrid work schedule based on performance and office stability.
Generous Benefits Package:
- Paid Time Off (PTO)
- Dental and Health insurance
- Professional growth and development opportunities
Qualifications
- Experience: 2+ years of office administrative or office management experience (Required)
- Location: Nashville, TN area (Required)
- Work Location: In-person 5 days a week (Nashville office)