Crew/Floor Leader

Quad is seeking a Crew/Floor Leader to coordinate daily production operations in our technology-driven marketing environment. You will lead a small team on the production floor, assign and monitor work, ensure print and digital jobs meet quality, safety and schedule targets, and troubleshoot basic equipment or workflow issues. The role partners closely with IT, production and client services, updates tracking systems, and supports continuous improvement. You will coach and train crew members, model safe work practices, and help implement new processes and technologies to improve efficiency and client outcomes.

Responsibilities

• Lead and coordinate daily production floor activities
• Assign tasks and monitor crew performance and productivity
• Ensure jobs meet quality, safety and on-time delivery standards
• Troubleshoot basic equipment and workflow issues
• Update production tracking and reporting systems
• Collaborate with IT, production and client services teams
• Train and coach crew members on processes and safety
• Support implementation of new technologies and processes
• Identify and suggest process improvements
• Maintain a safe, organized and compliant work area

Required Skills

• Production scheduling and coordination
• Team leadership and staff coaching
• Print or digital production workflows
• Quality control and inspection
• Basic mechanical or equipment troubleshooting
• Safety and compliance practices
• Use of production tracking or ERP systems
• Data entry and reporting in MS Office or similar tools
• Time management and prioritization
• Continuous improvement and process optimization