Bilingual Chinese Case Worker

Provides community-based case management and care coordination for clients in the Chinatown NNORC Program. Assesses psychosocial needs, helps develop care plans, connects clients with community resources and entitlements, supports families and caregivers, and maintains case records and service documentation.

Responsibilities

• Assess clients' psychosocial status and case management needs and contribute to care plans.
• Provide short-term counseling, crisis intervention, community resource planning and appointment escorts as needed.
• Advocate for clients and assist them in obtaining entitlements, community services and referrals.
• Coordinate with clients, families, caregivers, community agencies and other service providers; monitor appointments and follow up on referrals.
• Maintain progress notes, service plans, case records and other required documentation.
• Participate in case conferences, discharge planning, staff meetings, in-service programs and special projects.

Required Skills

• Case management
• Care coordination
• Psychosocial assessment
• Care planning
• Short-term counseling
• Crisis intervention
• Community resource planning
• Entitlement and benefits navigation
• Referral and follow-up coordination
• Case documentation