Job Description
RbM Services, LLC is seeking a Quality Assurance Specialist to help ensure dependable, high-quality building services for commercial clients. In this hands-on role, you'll inspect janitorial, floor care, day porter, grounds, and specialty service work; document findings; identify safety or service concerns; and partner with frontline teams and supervisors on corrective actions. The ideal candidate is observant, organized, and comfortable communicating with customers and coworkers. Join a stable, family-oriented Utah employer that values integrity, reliability, teamwork, safety, and pride in a job well done. Bring a strong work ethic and help build lasting customer relationships through consistent service quality.
Responsibilities
- Inspect janitorial, floor care, day porter, grounds, and specialty service work at customer locations.
- Evaluate work against service standards, contract requirements, and safety practices.
- Document inspection results, deficiencies, and customer concerns accurately.
- Communicate findings with frontline employees and supervisors.
- Track corrective actions and verify that issues are resolved.
- Identify recurring quality problems and recommend process improvements.
- Support consistent customer service and positive relationships with clients.
- Promote safe work practices and a team-focused culture.
Required Skills
- Quality inspections
- Janitorial service standards
- Facility maintenance quality control
- Inspection checklist development and use
- Defect and issue documentation
- Corrective action tracking
- Workplace safety compliance
- Attention to detail
- Customer service communication
- Basic reporting and recordkeeping