Restaurant General Manager

Chili's is seeking a Restaurant General Manager to lead daily operations, deliver outstanding guest experiences, and grow a high-performing team. This leader oversees staffing, training, scheduling, and performance while driving sales and managing costs to achieve profit goals. The GM ensures food safety, quality, and cleanliness standards are consistently met, and models Chili's fun, friendly, guest-focused culture. Responsibilities include managing budgets, inventory, and vendors; resolving guest concerns; coaching and developing leaders; and creating a positive, inclusive workplace that supports career growth and internal promotion.

Responsibilities

• Lead daily restaurant operations to deliver excellent food, service, and atmosphere
• Hire, train, schedule, and coach team members and shift leaders
• Manage labor, food, and operating costs to achieve sales and profit targets
• Ensure strict adherence to food safety, sanitation, and cleanliness standards
• Monitor guest satisfaction, resolve issues, and build guest loyalty
• Oversee inventory control, ordering, and vendor relationships
• Maintain accurate financials, cash handling, and P&L performance
• Drive Chili's culture of hospitality, teamwork, fun, and inclusivity
• Develop internal leaders and support career growth and promotions
• Enforce company policies and ensure a safe, respectful work environment

Required Skills

• Restaurant operations management
• P&L and budget management
• Staff scheduling
• Team leadership and coaching
• Food safety and sanitation
• Inventory and cost control
• Guest service management
• Conflict resolution
• Labor management
• POS systems