Job Description
Allied Digestive Health, a physician-led gastroenterology group, is seeking a Medical Receptionist to support our patient-centered digestive and liver care practice. In this front-desk role, you will warmly greet patients, manage check-in/check-out, verify insurance, and schedule appointments and procedures using our EMR. You will handle phones, collect co-pays, and maintain accurate, HIPAA-compliant records while supporting smooth patient flow for our providers. Working in a collaborative, team-based environment, you will interact closely with clinicians and staff, gain exposure to advanced GI care, and have opportunities for professional growth within a modern, well-resourced practice serving diverse communities.
Responsibilities
- Greet and check in patients for GI and liver care appointments
- Verify patient demographics, insurance information, and referrals
- Schedule, confirm, and reschedule patient appointments and procedures
- Answer phones, manage messages, and route calls to appropriate staff
- Collect co-pays and balances; process payments accurately
- Obtain and scan medical records, forms, and authorizations into EMRMaintain organized, HIPAA-compliant patient files and reception area
- Coordinate with clinical staff to support efficient patient flow
- Provide courteous, patient-focused service to diverse populations
- Assist with administrative tasks and special projects as needed
Required Skills
- Electronic Medical Record (EMR) systems
- Patient scheduling and calendar management
- Insurance verification and eligibility checks
- Medical terminology (basic GI preferred)
- HIPAA compliance and patient privacy
- Payment collection and point-of-service billing
- Multiline phone system operation
- Data entry and documentation accuracy
- Microsoft Office or similar productivity tools
- Front-desk customer service in healthcare