Restaurant Manager - Casual Dining

Chili's in Springfield is hiring a Restaurant Manager to lead daily operations in a fast-paced, guest-focused Tex-Mex casual dining environment. You'll oversee front- and back-of-house teams, ensure outstanding hospitality, and uphold Chili's standards for food quality, cleanliness, and safety. Responsibilities include hiring, training, and scheduling staff; managing inventory, cash handling, and labor and food costs; resolving guest concerns; and supporting local marketing efforts. You'll model Chili's fun, inclusive culture while driving team performance and developing future leaders through coaching and ongoing training.

Responsibilities

• Oversee daily front- and back-of-house operations in a high-volume casual dining restaurant
• Lead, train, schedule, and coach team members to deliver outstanding guest service
• Ensure compliance with food safety, sanitation, and cleanliness standards
• Manage inventory, ordering, and product quality to meet Chili's brand standards
• Control labor, food, and operating costs to achieve financial targets
• Handle cash management, POS oversight, and end-of-day reconciliation
• Resolve guest issues quickly while maintaining Chili's friendly, welcoming atmosphere
• Support local marketing initiatives and in-restaurant promotions
• Foster a fun, inclusive, and team-oriented culture aligned with Chili's values
• Identify and develop high-potential team members for internal promotion

Required Skills

• Restaurant operations management
• Staff scheduling
• Food safety and sanitation
• Inventory management
• POS systems
• Cash handling and reconciliation
• Customer service
• Team leadership
• Conflict resolution
• Labor and cost control