Job Description
Lifespace Communities is seeking a Retirement Living Sales Counselor to help older adults and their families explore senior living options. In this resident-first, mission-driven role, you will listen to prospective residents' needs, explain independent living, assisted living, memory care, and skilled nursing services, and guide families through the decision-making process with compassion and integrity. You will develop relationships with prospects, coordinate visits, maintain timely follow-up, and collaborate with community teams to create a welcoming experience. Bring a service-minded approach, strong communication skills, and a commitment to improving seniors' quality of life. Join a collaborative organization offering opportunities to grow across senior living, healthcare, and hospitality.
Responsibilities
- Understand prospective residents' needs and recommend appropriate senior living options.
- Explain community services, including independent living, assisted living, memory care, and skilled nursing.
- Build trusting relationships with prospective residents and their families.
- Coordinate community visits and provide a welcoming, informative experience.
- Maintain timely follow-up and accurate prospect records.
- Collaborate with community teams to support residents and families throughout the decision process.
Required Skills
- Senior living sales
- Consultative selling
- Lead generation
- Customer relationship management (CRM)
- Sales pipeline management
- Needs assessment
- Presentation and communication
- Follow-up and prospect nurturing
- Knowledge of senior living services
- Professional recordkeeping