Residential Flooring Sales and Design Consultant

America's Floor Source is seeking a Residential Sales & Design professional to guide homeowners through flooring selection and purchasing. In this role, you'll meet with customers in showroom and in-home settings, assess style and functional needs, recommend flooring products, create design concepts, and prepare detailed quotes. You will manage the sales process from lead follow-up to close, coordinate with installation teams, and ensure projects meet quality and timeline expectations. Ideal candidates are customer-focused, detail-oriented, and driven to achieve sales goals while delivering an exceptional design and buying experience.

Responsibilities

• Meet with residential customers in showroom or in-home to understand flooring needs, style, and budget
• Provide flooring product expertise and design guidance tailored to each project
• Prepare accurate estimates, proposals, and design layouts for residential projects
• Manage the sales cycle from lead follow-up through close and post-sale follow-up
• Coordinate with installation and operations teams to schedule and execute projects
• Maintain detailed records of quotes, orders, and customer communications in CRM or sales systems
• Achieve individual sales targets and contribute to store revenue goals
• Stay current on flooring trends, materials, and product specifications
• Ensure a high level of customer satisfaction and resolve issues promptly
• Represent America's Floor Source with professionalism and integrity in all customer interactions

Required Skills

• Retail sales
• Residential design consultation
• Flooring product knowledge
• Estimating and quoting
• CRM or sales software
• Customer relationship management
• Presentation and upselling
• Project coordination
• Basic interior design principles
• Time management