Lead Catering Supervisor - Retail Grocery

As a Catering Lead at Giant Eagle, you will oversee daily catering operations in a fast-paced retail environment, supporting in-store and community events. You'll coordinate orders, plan production, and guide team members to prepare and present high-quality food that reflects our commitment to value, quality, and service. Responsibilities include ensuring food safety and sanitation, maintaining inventory and organization, and partnering with store leaders to deliver excellent guest experiences. In this people-first culture, you'll model teamwork, support diverse team members, and help grow catering sales while building your leadership and customer service skills.

Responsibilities

• Lead daily catering production, setup, and service for in-store and off-site events
• Coordinate catering orders, timelines, and special requests with customers and store teams
• Ensure all food meets quality, presentation, and temperature standards
• Maintain strict food safety, sanitation, and labeling practices
• Train, schedule, and guide team members in catering tasks and guest service
• Monitor inventory, waste, and product rotation for catering items
• Partner with store, Market District, and Get
• Go teams to support events and promotions
• Resolve guest issues promptly and professionally to ensure satisfaction
• Support sales growth through suggestive selling and accurate order execution
• Maintain a clean, organized catering prep, storage, and work area

Required Skills

• Catering operations
• Food preparation
• Menu planning
• Food safety & sanitation
• Inventory management
• Staff scheduling
• Customer service
• Event coordination
• Point-of-sale systems
• Team leadership