Job Description
Top Tempo Technical is seeking a Field Service Warranty Administrator in Los Angeles. In this role, you will support field service operations by reviewing and processing warranty claims, maintaining accurate service and warranty records, and coordinating with customers, technicians, and other stakeholders to resolve claim questions. The ideal candidate is detail-oriented, organized, and professional, with strong communication skills and experience handling service documentation and administrative workflows. You will help ensure claims are complete, timely, and consistent with applicable warranty policies while providing responsive support. Top Tempo Technical offers personalized job-matching support and connects qualified professionals with reputable employers.
Responsibilities
- Review, process, and track warranty claims.
- Check claim documentation for completeness and adherence to warranty policies.
- Maintain accurate warranty, service, and customer records.
- Coordinate with field technicians, customers, vendors, and internal teams to resolve claim issues.
- Provide timely updates and administrative support related to warranty cases.
Required Skills
- Warranty claim administration
- Field service coordination
- Warranty policy interpretation
- Claim review and processing
- Service record management
- Customer service
- Technician and vendor coordination
- Data entry and recordkeeping
- Microsoft Office
- Written and verbal communication