Administrative Assistant

Clinical Pathology Laboratories, Inc. (CPL) seeks an Administrative Assistant to support our busy medical laboratory in Austin, TX. In this role, you will manage schedules, coordinate communications, and maintain accurate records for laboratory operations, physicians, and patients. You will handle phone and email inquiries, prepare reports, assist with specimen and test documentation, and support onboarding and training activities. Working in a patient-focused, quality-driven environment, you will collaborate with pathologists, clinicians, and lab staff to ensure timely, accurate service and smooth daily operations.

Responsibilities

• Provide administrative support to laboratory leadership and staff
• Manage calendars, meetings, and correspondence for lab operations
• Answer and route phone calls and emails from physicians, patients, and partners
• Maintain accurate electronic and paper records, logs, and reports
• Assist with specimen and test-related documentation and data entry
• Prepare, proofread, and distribute letters, forms, and internal communications
• Coordinate onboarding logistics, training sessions, and meetings
• Support ordering and tracking of office and basic lab supplies
• Ensure compliance with confidentiality, HIPAA, and organizational policies
• Contribute to a patient-focused, quality-driven, collaborative work environment

Required Skills

• Office administration
• Medical terminology familiarity
• Scheduling and calendar management
• Document and records management
• Data entry and database systems
• Microsoft Office (Word, Excel, Outlook)
• Customer service and communication
• HIPAA/patient privacy knowledge
• Time management and prioritization
• Basic reporting and correspondence