Job Description
We are seeking a detail-oriented and self-motivated Accounts Receivable Collection Associate to join our finance team in Phoenix, Arizona. The ideal candidate will be responsible for managing collections of outstanding accounts receivable balances, maintaining accurate records, and ensuring timely payments from customers. This position requires strong communication skills, an eye for detail, and the ability to resolve payment issues efficiently.
Key Responsibilities:
- Accounts Receivable Management: Monitor, track, and manage a portfolio of outstanding customer accounts to ensure timely payments and reduce aged receivables.
- Collections: Contact customers via phone, email, or written correspondence to collect overdue payments. Ensure customer queries are resolved promptly to avoid delays.
- Payment Processing: Review and apply payments to customer accounts, ensuring all information is accurate and up-to-date.
- Dispute Resolution: Work closely with customers and internal teams to resolve billing discrepancies, payment issues, or any other concerns that may delay payments.
- Answer incoming phone calls and greet customers.
- Reporting & Documentation: Prepare regular reports on aging accounts, collection progress, and trends. Ensure all customer interactions are properly documented in the system.
- Collaboration: Collaborate with the sales and customer service teams to address customer issues and ensure a positive customer experience.
- Compliance: Ensure compliance with company policies and procedures, as well as federal and state regulations related to collections and receivables.
- Office Supply Management: Responsible for ordering all the company office supplies.
- Miscellaneous: Miscellaneous job duties within the accounting department as well as other departments as needed.
For nearly 70 years, Taylor Freezer Sales of Arizona (Taylor Arizona ) has been empowering customers and communities across Arizona and beyond through enhanced commercial kitchen equipment, expertise and support. The company, operating as a distributor, supplier, wholesaler, and retailer all in one, defines achievement as hard-earned through a dedicated focus on customers' success, quality in all areas, and being passionate about its purpose, mission, vision, and core values.
Company Description For nearly 70 years, Taylor Freezer Sales of Arizona (Taylor Arizona ) has been empowering customers and communities across Arizona and beyond through enhanced commercial kitchen equipment, expertise and support. The company, operating as a distributor, supplier, wholesaler, and retailer all in one, defines achievement as hard-earned through a dedicated focus on customers' success, quality in all areas, and being passionate about its purpose, mission, vision, and core values.