Job Description
Local Government Federal Credit Union, in partnership with Civic Federal Credit Union, is seeking a Foreclosure Specialist to manage foreclosure and loss mitigation activities for member mortgage and consumer loans. In this mission-driven role, you will review delinquent accounts, evaluate workout options, coordinate with legal partners, and ensure accurate, timely processing of foreclosure actions while maintaining strict regulatory compliance. You will analyze loan data, prepare documentation, communicate sensitively with members, and recommend strategies that minimize losses and support financial wellness. Collaborating across lending, risk, and servicing teams, you'll help protect the cooperative's assets while advancing our commitment to North Carolina's local government communities. This hybrid role offers strong benefits and opportunities for professional growth in a digital-first, member-focused environment.
Responsibilities
- Monitor and manage a portfolio of delinquent and foreclosure-eligible loans.
- Evaluate loss mitigation options and recommend workout strategies that align with member needs and risk policies.
- Coordinate foreclosure activities with legal counsel, trustees, and external vendors.
- Prepare and review foreclosure and loss mitigation documentation for accuracy and compliance.
- Ensure adherence to federal, state, and credit union regulations, including CFPB and FDCPA requirements.
- Communicate with members to explain options, gather information, and negotiate resolutions professionally and empathetically.
- Analyze loan data and trends to assess risk and recommend process improvements.
- Collaborate with lending, risk, and servicing teams to protect credit union assets and member interests.
- Maintain detailed records, reports, and system updates for all assigned accounts.
- Support continuous improvement of foreclosure and collections procedures in a digital-first environment.
Required Skills
- Foreclosure processing
- Mortgage servicing systems
- Loss mitigation strategies
- Collections & recovery
- Financial analysis
- Regulatory compliance (CFPB, FDCPA)
- Loan documentation review
- Risk assessment
- Data & report analysis
- Member communication & negotiation