Senior Manager Speaker Programs

Leads the operational execution of promotional speaker programs, overseeing vendors, speaker bureau logistics, contracting support, compliance exceptions, expense reconciliation, promotional review submissions, reporting, and process improvements. Partners with commercial, marketing, legal, compliance, finance, IT, field teams, and external vendors to maintain efficient, compliant program operations.

Responsibilities

• Manage speaker program operations from intake and planning through execution, reconciliation, documentation, and closeout.
• Oversee vendor performance, logistics, attendee management, reporting, and service delivery against KPIs, timelines, and SLAs.
• Coordinate speaker bureau onboarding, contracting, fair market value documentation, training, utilization monitoring, and administration.
• Manage exception requests and coordinate resolution of compliance, spend, and documentation issues with internal teams and vendors.
• Reconcile and validate speaker expenses and maintain accurate, audit-ready program documentation and spend data.
• Submit materials for promotional review in Veeva and maintain program trackers, dashboards, reports, and operational metrics.

Required Skills

• Speaker program operations
• Vendor performance management
• Speaker bureau administration
• Contracting coordination
• Fair market value documentation
• Aggregate spend reconciliation
• Compliance exception management
• Veeva submissions
• Operational reporting and dashboards
• SOP and process management