Intermodal Customer Service Rep

Job Description: Job Description Endpoint Truck Service is seeking an experienced Intermodal Customer Service Representative to support daily operations in our intermodal transportation business in St. Louis, Missouri. This full-time, in-office role plays a vital part in customer communication, appointment scheduling, and administrative support within our logistics operation. Candidates must have prior experience in the intermodal and logistics industry. Key Responsibilities Phone & Customer CommunicationAnswer incoming calls promptly and professionallyAssist customers with inquiriesDirect calls to appropriate personnel Scheduling & CoordinationOrganize and set appointmentsCoordinate administrative tasks related to operationsEnsure timely follow-up on scheduled appointments Clerical & Administrative SupportMaintain accurate filing systemsPerform general clerical dutiesSupport team productivity through organized documentation Intermodal Operations SupportApply intermodal industry experience to daily workflowsSupport logistics planning and coordination EducationGED or equivalent required Experience3-5 years of experience in the intermodal or logistics industry particularly in customer service SkillsStrong clerical and organizational skillsExcellent customer service and professionalismProficiency in office software and telephone systemsAttention to detail Compensation & Benefits$50,000-$65,000 annual salary (Depending on Experience)Medical insuranceDental insuranceVision insurance401(k)Life insuranceDisability insurancePaid Time Off Location: St. Louis, Missouri (In-Office Only) Schedule: Monday-Friday 40 hours per week Apply today to join Endpoint Truck Service and support our intermodal transportation operations.