High-Volume Mail Machine Operator

Conduent seeks a Mail Machine Operator to support high-volume, secure mail production for government and commercial clients. In this on-site role, you will set up, operate, and monitor automated inserting and sorting equipment to process transactional mail accurately and on schedule. You will verify counts and addressing data, follow postal and security standards, and document production metrics. Working in a fast-paced, performance-driven environment, you'll collaborate with teammates, follow safety and quality procedures, and support continuous improvement in a modern, technology-enabled operations center.

Responsibilities

• Operate automated mail inserting and sorting equipment to process high-volume client mailings accurately and on schedule.
• Set up, load, and adjust mail machines according to job specifications and quality standards.
• Monitor production for jams, misfeeds, and print defects, performing basic troubleshooting and minor equipment adjustments.
• Verify counts, postage, and addressing data to meet client, postal, and security requirements.
• Follow documented workflows, safety procedures, and data privacy guidelines in a secure production environment.
• Collaborate with supervisors and team members to prioritize jobs, meet SLAs, and support continuous improvement.
• Document production metrics, machine issues, and completed work in tracking systems or logs.
• Assist with routine machine cleaning, basic preventive maintenance, and supply replenishment (envelopes, inserts, ink, etc.).
• Escalate technical or quality issues promptly to leads or maintenance staff to minimize downtime.
• Support cross-training and flexible coverage across related mailroom and print operations as needed.

Required Skills

• Mail inserting and sorting equipment operation
• Print and mail production workflows
• Basic machine troubleshooting
• Quality control and inspection
• USPS and postal regulations basics
• Data and address verification
• Production logging and documentation
• Mechanical aptitude and tool use
• Safety and security compliance
• Time management in high-volume operations