Restaurant Manager - Casual Dining

Chili's in Statesville is seeking a Restaurant Manager to lead daily operations in a busy, casual dining environment. You'll oversee front- and back-of-house teams, ensure outstanding guest service, and maintain Chili's standards for food quality, safety, and cleanliness. Responsibilities include scheduling, training, and coaching team members, managing inventory and food costs, and supporting labor and sales goals. You'll foster a fun, inclusive culture that reflects Chili's focus on hospitality and internal promotion while helping develop future leaders on the team.

Responsibilities

• Oversee daily front- and back-of-house restaurant operations
• Ensure excellent guest service and timely resolution of guest concerns
• Maintain food quality, safety, and sanitation standards
• Schedule, train, and coach team members for high performance
• Manage inventory, ordering, and cost control to meet targets
• Monitor labor, sales, and profitability metrics
• Ensure accurate cash handling and POS procedures
• Support hiring, onboarding, and development of team members
• Promote a fun, inclusive, guest-focused team culture
• Uphold Chili's brand standards and company policies

Required Skills

• Restaurant operations management
• Food safety and sanitation (Serv
• Safe)
• Staff scheduling
• Inventory and cost control
• POS systems
• Cash handling and reconciliation
• Team leadership and coaching
• Customer service management
• Conflict resolution
• Labor and sales forecasting