Car Wash Supervisor

MOJO Family of Brands is seeking a Car Wash Shift Lead to oversee daily operations at our fast-paced wash location in Overland Park. You'll lead a small team, ensuring friendly, efficient service that reflects our hospitality-focused culture. Responsibilities include supervising staff, opening and closing, cash handling, maintaining cleanliness and equipment checks, and resolving guest concerns. You'll train and coach team members, model great service, and support continuous improvement. This role offers a path to broader leadership opportunities across MOJO's restaurant and hospitality concepts.

Responsibilities

• Lead and support car wash crew during assigned shifts
• Open and close the location, including cash handling and reporting
• Ensure fast, friendly, and safe service for all guests
• Monitor equipment, cleanliness, and supply levels
• Train and coach team members on procedures and service standards
• Handle guest concerns and resolve issues on the spot
• Enforce safety, cleanliness, and brand standards
• Communicate shift performance and needs to management
• Assist with scheduling, task assignments, and onboarding
• Support continuous improvement and promotional initiatives

Required Skills

• Shift leadership
• Customer service
• Cash handling and reconciliation
• Basic mechanical awareness for car wash equipment
• Staff training and coaching
• Time management
• Conflict resolution
• Safety and cleanliness standards
• Point-of-sale (POS) operation
• Basic reporting and documentation