Desktop Support Engineer

Job Title: Desktop Support Engineer Location: Camberley, Surrey Salary: £28,000 - £30,000 per annum + Bonus Are you an enthusiastic and capable IT professional seeking a challenging and rewarding role? We have an exciting opportunity for a Desktop Support Engineer to join a leading engineering company based in Camberley. As part of our dynamic IT team, you will play a pivotal role in maintaining and supporting the technology that keeps our business running smoothly. Key Responsibilities: As a Desktop Support Engineer, your core duties will include: * Providing hands-on technical support within a Microsoft Windows environment. * Managing and troubleshooting hardware and peripheral issues. * Supporting and assisting with the configuration and maintenance of software applications, including Microsoft Office and other essential tools. * Ensuring the efficient operation of desktops, laptops, and mobile devices, with the opportunity to be involved in hardware and software purchasing decisions. * Logging, tracking, and resolving IT support requests using our fault logging system. * Assisting in software license management, ensuring compliance with company policies. * Installing and configuring mobile telephony devices for staff use. * Supporting document management systems to ensure the smooth flow of information. What We’re Looking For: To be successful in the Desktop Support Engineer role, we are looking for someone with: Essential Qualifications and Experience: * A minimum of an HND in Computing or a related discipline. * At least 2 years of relevant experience in IT support. * Practical, hands-on experience working within a Microsoft Windows environment. * Strong working knowledge of Microsoft Office or equivalent applications. * A solid understanding of computer hardware and peripherals, with the ability to troubleshoot and resolve issues effectively. Desirable Skills and Experience: * Familiarity with fault logging systems for tracking and managing IT issues. * Experience in managing software licenses and ensuring compliance with licensing agreements. * Knowledge of hardware and software procurement processes. * Familiarity with document management tools. * Previous experience in purchasing, installing, and configuring mobile telephony devices. Why Join Us? * Competitive salary of £28,000 to £30,000, plus bonus potential. * Opportunity to work in a forward-thinking company within the engineering sector. * A friendly and supportive team environment. * Excellent professional development and career progression opportunities. If you are an ambitious IT professional looking to take the next step in your career, this is the perfect opportunity to join a highly regarded organisation that values its employees. Apply today to be considered for the Desktop Support Engineer position