Restaurant Assistant Manager

Zaxby's is seeking an Assistant Manager to help lead daily operations in our fast-casual restaurant. In this role, you'll support the General Manager in overseeing shifts, ensuring outstanding guest service, and maintaining Zaxby's quality standards for food, cleanliness, and hospitality. Responsibilities include supervising and coaching team members, managing cash and POS operations, monitoring food safety and inventory, and helping achieve sales and labor goals. You'll thrive in a fast-paced, team-oriented environment with clear opportunities for advancement into higher-level management roles across the growing Zaxby's brand.

Responsibilities

• Support the General Manager in daily restaurant operations
• Supervise, coach, and motivate team members during shifts
• Ensure outstanding guest service and resolve customer concerns
• Monitor food quality, safety, and sanitation standards
• Assist with staff scheduling and shift coverage
• Manage cash handling, POS transactions, and daily reconciliations
• Help track and manage inventory and food/packaging waste
• Maintain a clean, safe, and welcoming restaurant environment
• Train new team members on procedures, policies, and hospitality standards
• Support achievement of sales, labor, and cost control targets

Required Skills

• Restaurant operations
• Staff scheduling
• Cash handling & POS systems
• Food safety & sanitation
• Inventory management
• Customer service
• Team leadership
• Conflict resolution
• Training and coaching
• Basic reporting