Job Description
IMKO Workforce Solutions is seeking a customer-focused Call Center Sales Rep to connect customers with products and services through helpful, professional conversations. You'll handle inbound and outbound calls, identify customer needs, explain offerings, address questions, and guide prospects toward a purchase. Maintain accurate customer records, follow call scripts and sales procedures, and work toward service and sales goals. The role suits a personable communicator who thrives in a fast-paced, relationship-driven environment. Join a people-first staffing firm that values integrity, responsiveness, and supportive teamwork while building sales and customer service skills with opportunities to grow. Compensation, schedule, benefits, and location details are not provided; confirm these with the employer.
Responsibilities
- Handle inbound and outbound customer sales calls.
- Identify customer needs and recommend relevant products or services.
- Explain offerings clearly and answer questions.
- Guide prospective customers through the sales process and toward purchase.
- Maintain accurate and complete customer interaction records.
- Follow call scripts, sales procedures, and service standards.
- Work toward established sales and customer service goals.
Required Skills
- Inbound and outbound calling
- Sales prospecting
- Customer needs assessment
- Product and service presentation
- Persuasive communication
- Objection handling
- Closing sales
- Customer service
- CRM or customer record management
- Call script and procedure adherence