Air Force Family Advocacy Program Assistant

IVA'AL Solutions, LLC seeks an Air Force Family Advocacy Program Assistant to support family readiness and prevention services on-base. In this role, you will provide case coordination support, data entry, records management, appointment scheduling, and front-desk coverage for the Family Advocacy Program. Responsibilities include preparing reports, tracking referrals, coordinating briefings and trainings, and assisting with outreach events. You will interact daily with Air Force members and families, maintain confidential documentation, and ensure compliance with Air Force and DoD procedures while supporting a mission-focused, collaborative team.

Responsibilities

• Provide administrative and coordination support to the Air Force Family Advocacy Program
• Maintain accurate case files, databases, and confidential records in accordance with Air Force and Do
• D guidelines
• Schedule appointments, trainings, and briefings for providers, leadership, and clients
• Support intake, referrals, and follow-up tracking for family advocacy cases and prevention services
• Assist with preparation of reports, metrics, and presentations for command and program leadership
• Provide front-desk coverage, respond to inquiries, and direct families to appropriate resources
• Coordinate logistics for outreach events, briefings, and prevention activities on-base
• Collaborate with multidisciplinary staff to support family readiness and well-being
• Ensure strict confidentiality and privacy of sensitive client and case information
• Contribute to a mission-focused, team-oriented environment aligned with IVA'AL Solutions, LLC values

Required Skills

• Case management support
• Data entry and records management
• MS Office proficiency
• Scheduling and calendar management
• Report preparation
• Customer service
• Basic data analysis
• Confidential information handling
• Outreach and briefing support
• Knowledge of family advocacy or social services