Security Team Member

BEST Crowd Management, a GardaWorld company, is seeking Security Team Members to support safe, enjoyable experiences at stadiums, arenas, and major events. In this role, you'll monitor entrances, check credentials and bags, guide crowds, and enforce venue policies while delivering professional, friendly service. Responsibilities include patrolling assigned areas, responding to incidents, documenting observations, and assisting in emergencies. You'll receive structured training, work within a supportive team, and build skills in security, safety, and customer interaction with opportunities to grow in a large, reputable organization.

Responsibilities

• Monitor entrances and exits, performing access control and credential checks
• Conduct bag checks and enforce venue safety and security policies
• Provide clear directions and crowd guidance to guests before, during, and after events
• Observe and report suspicious behavior, hazards, or policy violations
• Respond to incidents and assist with basic emergency procedures as directed
• Communicate effectively via radio and with supervisors and venue staff
• Document incidents and complete basic written reports when required
• Deliver professional, courteous customer service to all attendees
• Patrol assigned areas to maintain a visible security presence
• Follow all BEST Crowd Management and venue protocols and training standards

Required Skills

• Access control
• Bag and credential checks
• Incident reporting
• Radio communication
• Crowd management
• Emergency response support
• Conflict de-escalation
• Patrol and observation
• Customer service
• Report writing