Account Manager

About the Role Indium Software is seeking an experienced Account Manager based in Cleveland, Ohio to manage and grow a large strategic manufacturing and industrial enterprise account. This role will serve as the primary onsite point of contact, working closely with client stakeholders and Indium's offshore delivery teams. Key Responsibilities Own overall relationship management for a strategic enterprise account Act as the primary onsite point of contact for business and IT stakeholders. Drive account growth through identification of new opportunities and expansion areas Coordinate closely with offshore delivery teams to ensure smooth execution and client satisfaction Manage commercial aspects including SOWs, renewals, staffing alignment, and governance cadence Support presales activities, proposals, and solution discussions in collaboration with technical teams Ensure strong communication between onsite and offshore teams to deliver consistently high-quality outcomes