Residential HVAC Technician

R.A. Hoy Heating & Air Conditioning is seeking a Residential HVAC Technician to serve homeowners across Cape Cod. In this field-based role, you'll install, troubleshoot, and maintain heating, cooling, and ductless mini-split systems, as well as indoor air quality equipment. You'll handle diagnostics, repairs, seasonal tune-ups, and occasional emergency calls while delivering customer-first service. Work with a small, supportive team that values craftsmanship, safety, and reliability, and gain hands-on experience and manufacturer training with a wide range of systems.

Responsibilities

• Install, start up, and commission residential and light commercial HVAC systems, including ductless mini-splits and heat pumps.
• Diagnose and repair heating, cooling, and indoor air quality issues in customers' homes and small businesses.
• Perform routine preventive maintenance and seasonal tune-ups to ensure system performance and longevity.
• Respond to emergency service calls and after-hours needs on a rotating on-call schedule.
• Communicate clearly with customers about findings, options, and recommended repairs or upgrades.
• Document work performed, parts used, and system readings accurately in service tickets or mobile systems.
• Follow company and industry safety standards, codes, and best practices on every job site.
• Collaborate with dispatch, installers, and leadership to plan daily routes and complete projects efficiently.
• Maintain company vehicle, tools, and inventory in clean, safe, and organized condition.
• Participate in ongoing training, manufacturer courses, and skill development offered by the company.

Required Skills

• HVAC system installation
• HVAC troubleshooting and diagnostics
• Preventive maintenance
• Refrigeration cycle knowledge
• Electrical wiring for HVACBrazing and soldering
• Reading blueprints and schematics
• Use of HVAC gauges and meters
• Ductwork installation and repair
• EPA refrigerant handling