Residential Concierge - Luxury Hospitality

Marriott International, a world leader in the hospitality industry with a rich heritage of quality service in 139 countries, is seeking a dedicated Residences Concierge for our luxury segment. The role involves providing bespoke services to our residence owners, ensuring a seamless and significant experience tailored to their personal preferences and lifestyle. This position demands a high level of professionalism, excellent communication skills, and a passion for delivering exceptional guest service in a residential environment.

Responsibilities

• Provide high-quality concierge service to residence owners, addressing their needs and requests promptly.
• Arrange local services including dining reservations, transportation, event tickets, and personal appointments.
• Act as a liaison between residents and property management for maintenance, security, and guest services.
• Maintain a deep knowledge of local attractions, events, and trends to provide personalized recommendations.
• Ensure confidentiality and privacy for all residents.
• Manage communications and record keeping with accuracy and attention to detail.

Required Skills

• Strong interpersonal and communication skills.
• Professional demeanor and appearance.
• Ability to manage multiple tasks and priorities.
• Proficient in Microsoft Office and property management software.
• Knowledge of local attractions, events, and dining.