Job Description
Lutheran Services Florida seeks a Group Home Program Director to lead operations for residential programs serving vulnerable youth and families. Based in Tampa, this role oversees daily program delivery, staffing, regulatory compliance, budgets, and quality improvement. The Director ensures trauma-informed, culturally competent care; supervises and mentors staff; coordinates with case management and clinical teams; and maintains strong community and referral relationships. Join a mission-driven, collaborative organization making a direct impact on children and families across Florida.
Responsibilities
- Oversee daily operations of group homes ensuring safe, therapeutic, and homelike environments for youth and families
- Supervise, coach, and schedule group home staff, fostering a mission-driven, trauma-informed, and culturally competent team
- Ensure compliance with state licensing, Medicaid, child welfare, and organizational policies and quality standards
- Coordinate intake, treatment planning, and discharge processes in collaboration with case managers and clinical providers
- Monitor program budgets, staffing levels, and resources to meet service, safety, and regulatory requirements
- Collect and analyze program data, complete reports, and implement continuous quality improvement initiatives
- Build strong relationships with referral sources, community partners, and families to support resident outcomes
- Lead crisis response, risk assessment, and incident reporting, ensuring timely follow-up and documentation
- Develop and update policies, procedures, and training to support staff development and program effectiveness
- Promote LSF's mission, values, and culture while supporting staff well-being and professional growth
Required Skills
- Program management
- Staff supervision
- Residential/group home operations
- Trauma-informed care practices
- Regulatory and licensing compliance
- Budgeting and financial oversight
- Data reporting and quality improvement
- Crisis intervention and risk management
- Case coordination and service planning
- Community and stakeholder engagement
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