Full Time Security Officer

FT - Security

The position is within the Security department and reports to the Chief of Security. It is an hourly non-exempt role.

The job description entails ensuring the safety and security of all hotel guests and employees, aiming for 100% guest satisfaction. The compensation is $15.00 per hour.

The summary of the position includes:

• Following all procedures for proper patrolling and reporting of hotel and grounds
• Patrolling the parking lot
• Patrolling the guestroom tower and conference center area
• Ensuring all areas are secure
• Following all lost and found procedures and ensuring all hotel associates are doing the same through continuous training and follow up
• Ensuring the safety of all guests and employees through safety checks
• Performing checks on fire extinguishers
• Performing checks on the safety operation of machinery
• Always looking for any safety hazards and correcting them immediately
• Being involved in the Safety Committee
• Maintaining and overseeing the proper Key Control policies for the hotel
• Evaluating and assisting in handling all hotel emergencies, necessitating a complete understanding of all emergency systems, including alarm systems and the fire control room
• Responding to all guest and employee incidents/accidents with appropriate emergency action
• Investigating and reporting all such incidents in a timely manner with proper documentation
• Always having the knowledge and operating functions of all alarm doors, elevator-reset keys, and fire panel procedures
• Keeping the immediate supervisor promptly and fully informed of all problems or unusual matters of significance which require corrective action
• Communicating closely with the Night Manager and the Front Office Manager on any pertinent information concerning the safety and security of the hotel
• Conducting and/or attending meetings as required
• Preparing reports as requested to develop an informative database for improved management decision making and critical evaluation of work activities
• Performing all accountabilities in a professional, timely, and efficient manner, following established company policy and projecting a favorable image to achieve objectives, public recognition, and acceptance as the preferred hotel company
• Performing all other duties as requested or required to insure the smooth operation of the entire hotel

Essential functions include:

• Ability to verbally communicate effectively with guests and co-workers
• Prolonged periods of standing and/or walking
• Ability to climb stairs frequently
• Ability to respond quickly in the event of an emergency to physically assist guests and staff as deemed necessary by the event, which may require the ability to move quickly from one end of the property to another using stairs to gain access, evacuate the building during a fire drill, respond to medical emergencies and other emergency events that may be physically demanding
• Ability to visually check work, work area, and hotel space
• Minimum lifting of 30 pounds

Other requirements include:

• Knowledge of English and local language
• Ability to deal with the public in a professional and courteous manner
• Ability to deal with guests, associates, and others with security techniques to address issues in a safe and secure manner
• Ability to communicate with all managers, supervisors, and fellow associates
• Ability to handle conflict situations in a professional manner
• Being well groomed and conforming to the hotel's dress code
• Ability to secure team buy in to comply with hotel policies and procedures

Maintain safety by adhering to safety policies, being responsible to report all accidents immediately. Support all safety programs. Proceed with caution when walking on slippery floors. Ensure proper safety instructions are given before operating any equipment.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.