Job Description
Seasonal Medicare Telesales TeamKeystone Advisors is a fast-growing company seeking top talent to join our Seasonal Medicare Telesales Team. If you want to be part of an organization with a purpose, Keystone may be the right place for you.We are seeking licensed Medicare Telesales Representatives to play a pivotal role in helping the company achieve its customer growth goals while delivering an exceptional customer experience during the Medicare Annual Enrollment Period (AEP) and other seasonal enrollment periods. You will be responsible for promoting our Medicare products and services to prospective customers while being supported by the Keystone Advisors team.This is a seasonal onsite position with competitive hourly pay, bonus opportunities, and commissions. Employment is temporary and based on business needs and seasonal enrollment demand.Qualifications & RequirementsHigh School Diploma or equivalentActive Group 1 – Life and Health Insurance License requiredMaintain Continuing Education (CE) requirements to keep license activeAbility to pass all state-required background checks necessary for licensingAbility to pass an employer background checkStrong knowledge of CRM systems and Microsoft Office SuiteCollege degree or equivalent work experience preferredMinimum of 3 years of experience in customer service, sales, healthcare, insurance, or a related industry preferredProven ability to meet or exceed sales and conversion goalsDuties & ResponsibilitiesAnswer inbound sales calls from customers interested in Medicare products and servicesMake outbound calls to prospective customers and qualified leadsAssess customer needs and recommend the most appropriate Medicare plan optionsPromote company products and services while maintaining CMS and company compliance standardsComplete compliant Medicare enrollments and accurately document customer interactionsMeet or exceed key performance indicators, including sales activity, call quality, productivity, and enrollment goalsStay informed of Medicare regulations, carrier updates, company initiatives, and process changesProvide exceptional customer service throughout the enrollment processPerform other duties as assignedKnowledge, Skills, Abilities & ExperienceSelf-motivated with a positive and energetic attitudeExcellent customer service and relationship-building skillsStrong verbal, written, and interpersonal communication skillsEmpathy, patience, and professionalismStrong organizational skills with the ability to multitask in a fast-paced environmentGoal-oriented with a competitive drive to succeedAbility to work effectively both independently and as part of a teamCompany Benefits & PerksCompetitive hourly pay plus bonus and commission opportunitiesQuarterly company eventsOpen, fun, and collaborative work environmentOn-the-job training and ongoing supportOffice amenities:Yoga RoomPickleball CourtsGolf SimulatorDoggie Daycare