General Manager

Wiggy Wash Car Wash is seeking an energetic General Manager to lead daily operations at our Utah Valley express car wash. You'll oversee a friendly team, deliver consistently clean and convenient customer experiences, maintain wash tunnels and equipment, and promote wash and membership packages. Responsibilities include staffing, training, scheduling, safety, site cleanliness, customer issue resolution, and monitoring operational performance. Bring a positive attitude, integrity, and a hands-on approach to a fast-paced, service-first environment. Join a growing Utah brand and build skills across operations, sales, maintenance, and team leadership, with opportunities to advance as we expand. Prior supervisory or customer-service experience is preferred; car wash experience is a plus.

Responsibilities

• Lead daily car wash operations to ensure fast, consistent, high-quality service.
• Hire, train, schedule, and coach team members; foster a positive, reliable, service-first culture.
• Maintain wash tunnels, vacuums, and other equipment; coordinate routine upkeep and address operational issues.
• Monitor cleanliness, safety, customer satisfaction, and operating standards across the site.
• Promote membership packages and services, support sales goals, and resolve customer concerns.
• Track staffing, supplies, and operational performance; implement improvements and communicate results to leadership.

Required Skills

• Car wash operations management
• Team leadership and supervision
• Employee hiring, training, and coaching
• Staff scheduling and labor coordination
• Customer service and complaint resolution
• Membership and service sales
• Equipment inspection and basic maintenance coordination
• Workplace safety and cleanliness compliance
• Inventory and supply management
• Operational performance tracking and process improvement