Community Services Case Manager

Sevita is seeking a Program Specialist to support community-based services that empower individuals of all ages and abilities. In this role, you'll coordinate and monitor programs, maintain documentation, and collaborate with interdisciplinary teams to ensure person-centered care. You will engage with individuals and families, connect them to resources, and support goal planning and progress tracking. Sevita offers a supportive, inclusive culture with ongoing training and professional development, giving you the opportunity to grow your career while making a meaningful impact in the community every day.

Responsibilities

• Manage a caseload of individuals receiving community-based services and supports.
• Conduct intake interviews and comprehensive needs assessments for new participants and families.
• Develop and update person-centered service or care plans in collaboration with individuals, families, and interdisciplinary team members.
• Coordinate and monitor delivery of services such as behavioral health support, rehabilitation, and specialized foster care.
• Maintain accurate, timely documentation, including case notes, service authorizations, and outcome reports.
• Communicate regularly with clinical staff, direct support professionals, and external providers to coordinate care.
• Advocate for participants to access needed resources, benefits, and accommodations in the community.
• Build and maintain partnerships with local agencies, schools, healthcare providers, and other community organizations.
• Participate in community outreach, informational sessions, and events to connect individuals with Sevita services.
• Use electronic case management or health record systems to track services, progress, and compliance with regulations.
• Respond to crises or urgent needs by coordinating appropriate supports and following established protocols.
• Participate in ongoing training, team meetings, and quality improvement initiatives to enhance program effectiveness.

Required Skills

• Case management and service coordination
• Person-centered planning
• Behavioral health and/or rehabilitation basics
• Community resource navigation and referral
• Needs assessment and intake interviewing
• Documentation and record-keeping in electronic systems
• Basic knowledge of Medicaid, waiver, or similar funding programs (preferred)
• Crisis intervention and de-escalation skills
• Interdisciplinary team collaboration
• Professional written and verbal communication
• Time management and caseload prioritization
• Cultural competence and trauma-informed practices