Computer Systems Administration Training Program

Year Up United seeks motivated young adults for our Computer Systems Administration Training Program in Educational Services. In this intensive, full-time program, you will build foundational IT skills in hardware, operating systems, user and account administration, networking basics, and system security through coursework, labs, and real-world projects. You'll also receive professional skills coaching, support from an inclusive, mission-driven team, and exposure to corporate partners, preparing you for entry-level roles in IT support and systems administration or further education.

Responsibilities

• Engage in structured coursework on computer systems administration fundamentals
• Complete hands-on labs in hardware, operating systems, and basic networking
• Practice user account, permissions, and security administration in lab environments
• Use troubleshooting and ticketing methods to resolve simulated IT issues
• Document technical work following standard IT practices
• Participate in professional skills and career-readiness training
• Collaborate with peers and staff in an inclusive, learning-focused environment
• Apply feedback from instructors, coaches, and mentors to improve performance
• Prepare for internships or entry-level IT roles with corporate partners
• Demonstrate commitment to Year Up United's mission and program expectations

Required Skills

• Computer hardware troubleshooting
• Operating systems (Windows/Linux) basics
• User account and permissions management
• Network fundamentals (TCP/IP, DNS)
• System security best practices
• Troubleshooting and ticketing tools
• Command line navigation
• Virtualization fundamentals
• Documentation and knowledge base use
• Professional communication in IT support