Dining Services Manager

ARAMARK is seeking a Customer Dining Manager to lead daily front-of-house food service operations in a fast-paced environment. You will oversee service quality, guest satisfaction, staff scheduling, and team performance while ensuring strict food safety and brand standards. Partner with culinary teams to deliver appealing menus, manage inventory and costs, and resolve customer concerns promptly. You'll model Aramark's values of service, safety, and inclusivity, coaching and developing team members and driving continuous improvement in the dining experience.

Responsibilities

• Lead daily front-of-house dining operations to ensure exceptional guest experience and service standards
• Supervise, schedule, and coach frontline dining staff to maintain high performance and engagement
• Ensure compliance with all food safety, sanitation, and health regulations and Aramark policies
• Partner with culinary teams to coordinate menu execution, presentation, and timely service
• Monitor inventory, waste, and ordering to manage costs and support budget targets
• Handle customer feedback and resolve service issues quickly and professionally
• Train team members on service standards, safety practices, and company procedures
• Track sales, labor, and key performance metrics and report results to leadership
• Support hiring, onboarding, and performance reviews for dining team members
• Promote a safe, inclusive, and positive work environment aligned with Aramark's culture

Required Skills

• Food service operations management
• Customer service management
• Staff scheduling
• Team leadership
• Health and food safety compliance
• Inventory and cost control
• POS systems and cash handling
• Training and performance coaching
• Conflict resolution
• Basic budgeting and reporting